How do competitors work together and maintain data privacy?

One of the most common questions we hear from prospective ResiLoop members is: how do competitors work together in a scheme like this? It’s a fair question - and an important one.

ResiLoop exists to reduce the amount of resilient flooring going to landfill. That shared goal brings together suppliers who would otherwise be competing in the marketplace. But working together doesn’t mean sharing commercially sensitive information.

To ensure data privacy and compliance, ResiLoop engages an independent accountant to manage the invoicing and income flow. This approach means that domestic sales figures and individual company invoices provided to the scheme remain confidential - ResiLoop is not privy to any individual company’s commercial data or product levy contribution.

We follow guidance provided by the Australian Competition and Consumer Commission (ACCC) on how industry competitors can work together responsibly. That includes the way we handle meetings and interactions between members, ensuring appropriate governance is always in place.
“The independent handling of our commercially sensitive data was important to us. It means we can participate in the scheme without compromising commercial confidentiality.” Mauro Compagnoni, Managing Director, Tarkett Australia/New Zealand

While members remain competitors, they are united by a commitment to reduce waste and improve recovery of materials across the industry. It’s a practical example of how businesses can collaborate on sustainability outcomes without compromising commercial boundaries.

“ResiLoop provides a structured, economical way for competitors to work together on a shared problem, with clear boundaries in place. Confidentiality is a non-negotiable when working in industry groups. Understanding the total Resilient market volumes is critical to us understanding the challenge and our progress”. Rob McLorinan, Managing Director, Gerflor

As we enter our second year of operation, whether you’re considering joining or already part of ResiLoop, our principles of independence, transparency, and ACCC-aligned governance designed to protect your commercial position while supporting collective sustainability efforts have now been well-tested.
“Being an effective product steward mitigates future risks of product-related liabilities and costs associated with changing regulations and policies, and when stewards work together, such as in a scheme like ResiLoop, it reduces the risks of that investment,” says Sophi MacMillan, CEO of ResiLoop. “Given the growing focus on improving recycling and the circular economy, it’s a great time to get involved.”

More information about how ResiLoop operates, including data handling and governance arrangements, is available for current and prospective members on request.

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1300 800 568